Return and Refund Policy

At TentTom, we stand behind the quality of our products.
If your order arrives damaged, defective, or significantly different from its description, we will be happy to offer a replacement or a full refund.

Requests for returns or refunds must be made within 14 days of receiving your order.
Please contact us at [insert your support email] with your order number and a description of the issue, and we will assist you promptly.

Please note:
Because each item is made to order, we are unable to accept returns or offer refunds for reasons such as customer preference or change of mind.

Thank you for supporting independent artists and mindful craftsmanship.

For specific concerns, please email us at karma@tenttomshop.com